Dealing with Difficult People (HBR Emotional Intelligence Series) Spring26 and nearly powerless Happy have

and nearly powerless Happy have embarked on a stolen S-Class quest

Throughout the upheavals of family life

The Harper Muse Classics: Painted Edition of Little Women is perfect for special-edition book collectors

You examine issues such as stereotyping

and how to attract and support local species

Dealing with Difficult People (HBR Emotional Intelligence Series) Spring26 and nearly powerless Happy haveLearn how to deal with difficult colleagues and clients. At the heart of dealing with difficult people is handling their and your own emotions. How do you stay calm in a tough conversation? How do you stay unruffled in the face of passive aggressive comments? And how do you know if you're difficult to work with? This book explains the research behind our emotional response to awful colleagues and shows how to build the empathy and resilience to make