Customer Service: Five Star Experience Series_Diabetes and social needs

and social needs

staying active

Outline strategies to minimise the number of falls and the injuries they can cause while maintaining independence

By the end of the course

Discuss the importance of effective communication for the delivery of safe

Customer Service: Five Star Experience Series_Diabetes and social needsCourse Description: How would you like to be treated if you need to receive care in your home? Learn how to provide a five star customer service experience for the people you support. Learning Outcomes: After completing this course, participants should be able to: Appreciate service as a fundamental philosophy Implement specific service strategies: going the extra mile managing and exceeding expectations demonstrating courtesy a positive can do